CIGAR IMPORTSIntroduction
Cigar Imports USA (“we,” “us,” or “our”), located at 11075 Harry Hines Blvd, Suite 140, Dallas, TX 75229, is committed to protecting the privacy of our wholesale partners, customers, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.cigarimportsusa.com or use our partner portal.
By accessing our website or portal, you agree to this Privacy Policy. If you do not agree, please do not use our services.
Information We Collect
We may collect the following types of information:
- Business Information: Company name, business address, tax ID / EIN, and business license details.
- Contact Information: Name, email address, phone number, and mailing address of authorized representatives.
- Account Credentials: Username, hashed password, and account preferences for our partner portal.
- Order & Transaction Data: Purchase history, order details, invoices, and payment method information (processed securely by third-party payment processors).
- Usage Data: IP address, browser type, pages visited, referral URLs, and device information collected via cookies and similar technologies.
- Communications: Messages, inquiries, and feedback you send us.
How We Use Your Information
We use the information we collect to:
- Process and fulfill wholesale orders and payments.
- Manage your partner or affiliate account.
- Send order confirmations, invoices, and shipping notifications.
- Communicate about new products, pricing, and promotions (you may opt out at any time).
- Maintain accurate accounting records via QuickBooks Online.
- Comply with legal obligations, including tobacco regulatory requirements.
- Detect and prevent fraud or unauthorized access.
- Improve our website and services.
Data Security
We implement industry-standard security measures including SSL/TLS encryption, access controls, and secure hosting to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain your information for as long as your account is active or as needed to fulfill the purposes outlined in this policy, comply with legal obligations (including tobacco sales record-keeping requirements), resolve disputes, and enforce our agreements.
Your Rights
Depending on your location, you may have the right to access, correct, or delete your personal information, or to object to certain processing activities. To exercise these rights, contact us at admin@cigarimportsusa.com.
Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any information.
Children's Privacy
Our services are intended solely for business-to-business wholesale transactions. We do not knowingly collect information from individuals under the age of 21. If we become aware of such collection, we will promptly delete the information.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date. Continued use of our services after changes constitutes your acceptance of the revised policy.
Contact Us
If you have questions about this Privacy Policy, please contact us:
Cigar Imports USA
11075 Harry Hines Blvd, Suite 140, Dallas, TX 75229
Phone: 1-800-495-2740
Email: admin@cigarimportsusa.com